Document Type : Original Article
Authors
1
PhD Student, Department of Educational Management, Faculty of Management, Islamic Azad University, North Tehran Branch, Tehran, Iran
2
Associate Professor, Department of Educational Sciences, Faculty of Humanities, Urmia University, Urmia, Iran
3
Assistant Professor, Department of Educational Sciences, Faculty of Humanities, Urmia University, Urmia, Iran
4
Assistant Professor, Department of Higher Education Management, Islamic Azad University, North Tehran Branch, Tehran, Iran
10.22098/ael.2021.1550
Abstract
Emotional intelligence is the ability to understand, use, and manage your emotions through positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and resolve conflicts. Emotional intelligence helps people to be more successful in relationships, to be able to achieve their personal and organizational goals more easily. The purpose of this study is to investigate the ability to predict changes in conflict management styles by emotional intelligence. The present research has been done by descriptive-correlation method and its sample size is equal to 160 people. Due to the small statistical population of the research, the whole population has been studied by census. The measurement tools used in the research include Schering (1996) Emotional Intelligence Questionnaire and Thomas (1976) Conflict Management Styles Questionnaire, which have a reliability coefficient of 0.84, respectively. And 79 /. Is. SPSS software was used to analyze the data obtained from the research. According to the findings of Peugeot. It was found that there is a positive and significant relationship between self-control with a subscription rate of 0.237, self-motivation with a subscription rate of 0.234 and social awareness with a subscription rate of 0.085, with conflict management dimensions. Also, the dimensions of self-control negatively and social awareness can positively and significantly predict the firm style of conflict management. Examination of the relationship between each of the components of emotional intelligence and problem solving style showed that it is not significant and the same relationship with compromise style, avoidance style and flexibility style was significant.
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