The relationship between organizational trust and organizational citizenship behavior with the mediation of emotional intelligence in male middle school teachers

Document Type : Original Article

Authors

1 1.Assistant Professor of Educational Sciences, Department of Educational Sciences, Payam Noor University, Tehran. Iran

2 Assistant Professor, Department of Educational Sciences, Mohaghegh Ardabili University

3 2. MSc. Training and improvement of human resources, Department of Educational Sciences, Payam Noor University, Iran.

10.22098/ael.2023.13772.1351

Abstract

Background and Objective: Research on the effect of organizational trust on employees' organizational citizenship behavior has been conducted for many years, but the effect of the internal mechanism for organizational trust on organizational citizenship behavior has not been well investigated. Based on social exchange theory and organizational identity theory, this study examined the effect of organizational trust on organizational civic behavior and showed the mediating role of emotional intelligence from the cognitive and psychological perspective of employees.
research methodology: This research used a two-wave and multi-source strategy to validate hypotheses with 163 valid questionnaires among teachers. For this purpose, a sample size of 163 people was estimated from the population of 282 secondary school teachers in West Islamabad using Cochran's formula and the samples were selected by simple random method. The research data collection tool includes three standard organizational trust questionnaires by Kanawattanachai & Yoo (2002); Organizational citizenship behavior was Bell & Menguc (2002) and emotional intelligence Siberia Schering (1998).
Findings: The results of empirical analysis using structural equation modeling showed that: emotional intelligence plays a mediating role between organizational trust and organizational civil behavior. Organizational trust has a positive effect on teachers' organizational citizenship behavior. Organizational trust has a positive effect on teachers' emotional intelligence. Emotional intelligence has a positive effect on teachers' organizational civic behavior.  
Conclusion: The results of this study deepen the understanding of organizational trust and have important practical implications for improving the organizational citizenship behavior and emotional intelligence of teachers.

Keywords

Main Subjects

References

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Applied Educational Leadership
Volume 5, Issue 4
December 2024
Pages 145-166

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History

  • Receive Date: 10 October 2023
  • Revise Date: 13 December 2023
  • Accept Date: 23 December 2023

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